Office Hours
8 a.m. – 8 p.m.
8 a.m. – 6 p.m.
8 a.m. – 3 p.m.
Closed
Telephone Calls
Most client questions can be answered by the receptionists. Those that cannot will be relayed to the doctors. If you need to speak with a doctor regarding a non-emergency, your name will be taken and a doctor will return your call at their earliest convenience.
Surgery Admissions
Surgery admissions begin shortly after the hospital opens. All surgery patients must be admitted into the hospital by a doctor unless special arrangements have been made. During your pets admission, the doctor will meet with you to discuss your pets surgery, answer any of your questions, examine your pets condition, and provide you with an approximate discharge time. If your schedule does not allow you extra time in the morning, admissions can be scheduled the evening before surgery.
Surgical Preparation & Procedure
Withhold food after midnight the evening prior to surgery. Water may be given freely. Please call prior to coming to pick up your pet to verify your pet is ready for discharge. Arriving for patient discharge without calling may lead to delays as instruction sheets and medications must be prepared. If your pet is remaining in the hospital overnight, please wait until after 10:00a.m. before calling to check on your pet’s condition. Please elect one spokesperson per family when calling for updates.
Payment
We are sorry, but we DO NOT bill. Payment is required at time of service. We accept cash, checks, debit cards, Mastercard, Visa, Discover, American Express, and CareCredit (apply below) credit cards. Estimates are available for routine and non-routine procedures. If there is a question or problem with the written estimate and/or meeting the financial obligation, please advise the doctor BEFORE services are rendered.
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